Course info
Module Description
This course is designed for practical applications of crisis communication principles in emergency medical services (EMS). It covers communication problems in various crisis phases, strategies to address and anticipate crises, the role of a crisis communication team, and the creation of crisis communication plans. Emphasis is placed on the use of social media and other communication channels. Case studies will illustrate best practices. The course aims to develop students' skills and abilities to effectively respond to crises as part of a crisis management team.
This course is designed for practical applications of crisis communication principles in emergency medical services (EMS). It covers communication problems in various crisis phases, strategies to address and anticipate crises, the role of a crisis communication team, and the creation of crisis communication plans. Emphasis is placed on the use of social media and other communication channels. Case studies will illustrate best practices. The course aims to develop students' skills and abilities to effectively respond to crises as part of a crisis management team.
- Lecturer: Vinece Dube